We comply with the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (EU GDPR), as well as all applicable data protection laws.
Updated January 2026.
Natural Beauty Care is committed to protecting your privacy and handling your personal data responsibly and transparently. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from www.natural-beauty-care.co.uk.
1. Who We Are
Data Controller:
Natural Beauty Care
Email: info@natural-beauty-care.co.uk
Natural Beauty Care determines how and why your personal data is processed.
2. What Personal Data We Collect
We only collect data that is necessary to operate our website, process orders, and communicate with you.
Information you provide to us
- Name
- Billing and delivery address
- Email address
- Telephone number
- Payment confirmation details (payments are processed securely by Stripe or PayPal — we do not store card details)
- Any information you provide via contact forms, emails, or customer enquiries
Information collected automatically
- IP address
- Browser type and version
- Pages visited on our website
- Time and date of visits
- Referring website
This data helps us understand how our website is used and improve user experience.
3. How We Use Your Information
We use your personal data for the following purposes:
- To process and fulfil orders
- To communicate with you about your order or enquiry
- To provide customer support
- To improve our website, products, and services
- To send marketing communications only where you have given consent
- To comply with legal and regulatory obligations
We do not sell, rent, or trade your personal data.
4. Legal Basis for Processing (GDPR)
We process your personal data under the following lawful bases:
- Contract – to fulfil orders and provide products you purchase
- Consent – where you opt in to receive marketing communications
- Legal obligation – for tax, accounting, and regulatory compliance
- Legitimate interests – to improve our services and website, provided this does not override your rights
5. Marketing Communications
You will only receive marketing emails from us if:
- You have opted in, or
- You have purchased from us and we believe the information is relevant
You can unsubscribe at any time by:
- Clicking the unsubscribe link in emails, or
- Contacting us at info@natural-beauty-care.co.uk
6. Cookies
Our website uses cookies to:
- Ensure the site functions correctly
- Analyse website traffic
- Improve user experience
You can control or disable cookies via your browser settings. For more information, please see our Cookie Policy [if separate].
7. Sharing Your Information
We may share your data only with trusted third parties where necessary, including:
- Payment processors (Stripe, PayPal)
- Delivery partners (Royal Mail or couriers)
- Website hosting and IT service providers
All third parties are required to handle your data securely and in accordance with data protection laws.
We may disclose personal data if required by law or regulatory authorities.
8. International Data Transfers
Some service providers may process data outside the UK or EU. Where this occurs, we ensure appropriate safeguards are in place, such as:
- Adequacy decisions
- Standard Contractual Clauses
9. How Long We Keep Your Data
We retain personal data only for as long as necessary:
- Order and transaction data: retained for legal and accounting purposes
- Marketing data: until you withdraw consent
- Customer enquiries: retained for customer service follow-up
When data is no longer required, it is securely deleted.
10. Your Rights Under GDPR
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (where applicable)
- Restrict or object to processing
- Withdraw consent at any time
- Request data portability
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact:
info@natural-beauty-care.co.uk
11. Data Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. Our website uses secure systems and encrypted connections where appropriate.
12. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites. We recommend reviewing their privacy policies separately.
13. Health & Wellbeing Disclaimer
Any wellbeing information provided on this website is for general guidance only. Always consult a qualified healthcare professional before starting any new treatment or supplement. We do not accept responsibility for misuse of products or reliance on information provided.
14. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in law or our practices. The latest version will always be available on our website.
Other policies: